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A.J. FERRARO, Technical Specialist

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SKILLS Experienced in management of Development and technical leadership of Projects from concept to shipment. Thorough understanding of manpower planning, budget process, scheduling, personnel management, contract negotiations, business case studies, customer relationships and technical decision process. Possess the ability to interact with the technical community in understanding of problems, proposed solutions and implementation. Ability to interface between development, test, service, field reps, OEMs and manufacturing. Also teaching experience in technical course instruction and SUNY Binghamton and IBM Employee Development Programs. Ability to put initial course offerings together and bring Industry experience into the classroom environment with respect to application of course material
EDUCATION UNIVERSITY OF VERMONT – MSEE Degree in Electrical Engineering
SYRACUSE UNIVERSITY – MSEA Degree in Engineering Administration
UNIVERSITY OF DETROIT – BSEE Degree in Electrical Engineering
GENERAL – Various IBM Education courses on Employee Development, Management Development, Project Management etc.
INDUSTRY EXPERIENCE
Jan2000-Present Printing Consultant to IBM on Customer Print Operations; Patent Project work for Patent Law Offices of Rick Martin, P.C. in electrical, software, business method and mechanical patents.
1995 thru 1999 SENIOR ENGINEER/TECHNICAL COORDINATOR – IBM

Lead Technical Engineer for Development Projects on high technology Color Production Printer. Role includes leading the technical efforts of 12 Engineers and interfacing to peer groups such as Service, Manufacturing, Marketing, Product test, OEMs of hardware engine and rasterizer etc. Directly involved with future strategy, implementation of new features, engineering changes, field and customer support, business case sizings, contract negotiation, customer briefings and interfacing, etc.
1993 – 1994 PROGRAM MANAGER – PRINTER COLOR STRATEGY – IBM

Line Manager of Core team responsible to explore the Color Printer Market, research customer requirements, and formulate a color strategy for IBM. Included multitude of technologies (laser, solid ink-jet, thermal wax, dye-sublimation, and bubble-jet). Investigation of all aspects of business cases such as Total Cost of Printing (Tops), business case analysis on sales, pricing hardware, service and supplies. This includes manpower, schedule, RE support estimating and recommendations of short and long term strategies.
1989 – 1993 SENIOR ENGINEER/MANAGER: IBM

Project Engineering Manager responsible for various areas including initiation of laser printer program, including all business planning, cost analysis, pricing, business case justification and team leader on code and hardware development. Management of code and hardware development on 6252 Impact Printer on all aspects of system interface controller, motor control code, power supply, electronic packaging from design to shipment including cost, warranty, maintenance etc.
1977 – 1989 DEVELOPMENT ENGINEER/MANAGER -IBM

Management of various Impact Printer electronic and micro-code projects including the 6262 models (1200/1400 Line per Minute), 3262/526 models. IBM high speed printer interfaces to RS232, PCparallel, and VAX systems. Areas included all digital logic, micro- processor, memory control, op-panel and disk drive interfaces along with all supporting code and attachments. Included management of field support after first customer shipments. Architect and designed the first microprocessor control/memory electronics for an impact printer (3262) including hardware design, debug, release.
1976 – 1977 ADVANCED PACKAGING TECHNOLOGY – IBM

Assignment in the methodology, test evaluation of direct chip attachment to specially laminated printed circuit boards via the C4 Joint.
1975 – 1976 LSI INSTITUTE

Attended LSI Institute at the University of Vermont and received a MSEE. Attained a 4.0 GPA
1966 – 1976 QUALITY ENGINEERING

Held various positions in Quality Engineering and Management including substrate process control, printed circuit boards, components, and assemblies. Responsibilities included defect analysis, initialization of acceptance criteria, inspection plans, problem resolution coordination with design organizations throughout IBM.
TEACHING EXPERIENCE
1972 – 1991 ADJUNCT LECTURER AT SONY BINGHAMTON

Responsible for organization and instruction of courses on Engineering Probability and Statistics, Computer Logic Design I/II

IBM INSTRUCTOR EMPLOYEE DEVELOPMENT

Responsible for organization and instruction of courses on Trig/Algebra/Geometry Review, Calculus, Computer Logic Design I/II, Engineering Probability and Statistics, MOSFET Process, Quality Control.
RECOGNITION 1996 IBM AWARD for Technical Leadership of InfoColor 70 Printer
1991 IBM DIVISION AWARD Technical Mgt of 6252 Printer
1991 IBM DIVISION AWARD Electronics and Microcode Management of 6252 Printer
1988 IBM DIVISION AWARD Technical Mgt of 6252 Printer
1983 IBM FIRST LEVEL INVENTION ACHIEVEMENT AWARD
1970 PUBLICATION A Summary of Analysis of Means in the Design of Experiments
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